Privacy Policy
Last updated: March 15, 2025
1 Information We Collect
At noexatalevya, we collect information to provide you with comprehensive financial stability analysis services. The data we gather helps us understand your financial position and deliver personalized insights that matter to your business decisions.
- Personal identification details including name, email address, phone number, and business information when you register for our services
- Financial data you provide for analysis purposes, including income statements, balance sheets, and cash flow information
- Technical information such as IP address, browser type, device information, and usage patterns when you interact with our platform
- Communication records including emails, support tickets, and feedback you share with our team
- Payment information processed securely through our authorized payment processors for billing purposes
Australian Privacy Principle Compliance: We collect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. All data collection serves legitimate business purposes directly related to our financial analysis services.
2 How We Use Your Information
Your information enables us to deliver accurate financial stability assessments and improve our service quality. We use your data responsibly and only for purposes that align with providing professional financial analysis.
- Conducting thorough financial stability analysis and generating comprehensive reports tailored to your business needs
- Communicating analysis results, recommendations, and important updates about your financial assessments
- Processing payments and maintaining accurate billing records for services provided
- Improving our analysis methodologies and platform functionality based on user interaction patterns
- Providing customer support and responding to inquiries about your financial analysis results
- Complying with Australian financial reporting regulations and legal obligations
3 Information Sharing and Disclosure
We maintain strict confidentiality standards for your financial information. noexatalevya never sells your personal data and only shares information in specific, limited circumstances that support our service delivery or comply with legal requirements.
- Authorized third-party service providers who assist with technical infrastructure, payment processing, or data analysis under strict confidentiality agreements
- Legal authorities when required by Australian law, court orders, or regulatory compliance obligations
- Professional advisors including auditors and legal counsel who require access for legitimate business purposes
- In the unlikely event of business restructuring or acquisition, with advance notice and continued privacy protection
We never share your financial analysis results or personal information for marketing purposes or with unauthorized parties. All third-party relationships include contractual privacy protections that meet or exceed our internal standards.
4 Your Privacy Rights Under Australian Law
Access Rights
You have the right to request access to the personal information we hold about you, including details about how we collect, use, and store your data.
Correction Rights
If you believe any information we hold is inaccurate or outdated, you can request corrections to ensure your records remain current and accurate.
Deletion Rights
Subject to legal retention requirements, you may request deletion of your personal information when it's no longer necessary for business purposes.
Complaint Rights
You can lodge privacy complaints with us directly or with the Australian Privacy Commissioner if you're unsatisfied with our response.
To exercise these rights, contact our privacy team using the information provided below. We typically respond to privacy requests within 30 days and work diligently to resolve concerns promptly and transparently.
5 Data Security and Protection
Financial data requires the highest security standards, and we've implemented comprehensive measures to protect your information from unauthorized access, alteration, or disclosure.
- Industry-standard encryption for data transmission and storage, including AES-256 encryption for sensitive financial information
- Multi-factor authentication requirements for all team members accessing client data
- Regular security audits and vulnerability assessments conducted by independent cybersecurity professionals
- Restricted access controls ensuring only authorized personnel can view your financial information on a need-to-know basis
- Secure data centers located in Australia with 24/7 monitoring and physical security measures
- Regular staff training on privacy protection and cybersecurity best practices
Incident Response: In the unlikely event of a security breach affecting your personal information, we'll notify you within 72 hours and provide detailed information about the incident and our response measures, as required under Australian privacy legislation.
6 Data Retention and Disposal
We retain your information only as long as necessary to provide services and comply with Australian business and taxation record-keeping requirements.
- Active client records are maintained for the duration of our business relationship plus seven years as required by Australian tax law
- Financial analysis data is securely archived and accessible for regulatory compliance purposes
- Marketing communications preferences are retained until you opt out or request deletion
- Technical logs and usage data are automatically purged after two years unless required for ongoing security monitoring
When retention periods expire, we securely dispose of personal information using industry-standard data destruction methods that ensure information cannot be reconstructed or accessed.
7 International Data Transfers
While we primarily store data within Australia, some limited data processing may occur internationally through our trusted service providers. Any international transfers comply with Australian privacy law requirements.
- Cloud infrastructure providers with Australian data residency commitments and international security certifications
- Software vendors providing analysis tools with contractual data protection guarantees
- All international transfers include appropriate safeguards equivalent to Australian privacy protections
8 Cookies and Website Analytics
Our website uses cookies and similar technologies to enhance your browsing experience and understand how you interact with our platform. These tools help us improve our services and provide relevant information.
- Essential cookies required for website functionality and security
- Performance cookies to analyze website usage and optimize user experience
- Preference cookies to remember your settings and customize your experience
You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality and your ability to access some features.
9 Changes to This Privacy Policy
We review and update this privacy policy annually or when significant changes occur to our data practices. Material changes will be communicated through email notification and prominent website notices.
Continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage periodic review of this policy to stay informed about how we protect your information.
Previous versions of this privacy policy are archived and available upon request for reference purposes.
Privacy Questions and Concerns
If you have questions about this privacy policy or concerns about how we handle your personal information, please reach out to our privacy team. We're committed to addressing your concerns promptly and transparently.